Professional Services that drive outcomes

Power every touchpoint, project and insight with AI and collaboration
to accelerate delivery and improve performance.

Trusted by Industry Leaders

Trusted by Industry Leaders

Trusted by Industry Leaders

Deliver with clarity

No blind spots

All your project touchpoints and customer context—emails, calls, meeting notes, and customer sentiment—in one place. Full visibility into what was requested, discussed, promised.

No context switching

See the bigger picture

Deliver with clarity

No blind spots

All your project touchpoints and customer context—emails, calls, meeting notes, and customer sentiment—in one place. Full visibility into what was requested, discussed, promised.

Deliver with clarity

No blind spots

All your project touchpoints and customer context—emails, calls, meeting notes, and customer sentiment—in one place. Full visibility into what was requested, discussed, promised.

Deliver with clarity

No blind spots

All your project touchpoints and customer context—emails, calls, meeting notes, and customer sentiment—in one place. Full visibility into what was requested, discussed, promised.

No context switching

See the bigger picture

Watch

“Anybody who really wants to drive change in their organisation and find a way to bring teams together can leverage Planhat and find value for their function.”

Seth Terbeek

Vice President of Customer Transformation

Dr First

Watch

“The email open rate, because they're coming from the CSM, is 38% - whereas a typical marketing email would have a 1-2% open rate. "

Seth Terbeek

Vice President of Customer Transformation

Dr First

Watch

“Anybody who really wants to drive change in their organisation and find a way to bring teams together can leverage Planhat and find value for their function.”

Seth Terbeek

Vice President of Customer Transformation

Dr First

Watch

“Anybody who really wants to drive change in their organisation and find a way to bring teams together can leverage Planhat and find value for their function.”

Seth Terbeek

Vice President of Customer Transformation

Dr First

Streamline and automate

AI with context

AI workflows powered by your full customer context, ranging from emails and calls to tasks and project statuses. Generate more accurate insights, earlier risk signals, and smarter recommendations.

Minimize the workload

Flexible by design

Streamline and automate

AI with context

AI workflows powered by your full customer context, ranging from emails and calls to tasks and project statuses. Generate more accurate insights, earlier risk signals, and smarter recommendations.

Streamline and automate

AI with context

AI workflows powered by your full customer context, ranging from emails and calls to tasks and project statuses. Generate more accurate insights, earlier risk signals, and smarter recommendations.

Streamline and automate

AI with context

AI workflows powered by your full customer context, ranging from emails and calls to tasks and project statuses. Generate more accurate insights, earlier risk signals, and smarter recommendations.

Minimize the workload

Flexible by design

End-to-end collaboration

A single truth

One shared space for everything you need for customer collaboration. No missing files or scattered context, just clear visibility and real partnership—in one place.

Stay aligned

Always in sync

End-to-end collaboration

A single truth

One shared space for everything you need for customer collaboration. No missing files or scattered context, just clear visibility and real partnership—in one place.

End-to-end collaboration

A single truth

One shared space for everything you need for customer collaboration. No missing files or scattered context, just clear visibility and real partnership—in one place.

End-to-end collaboration

A single truth

One shared space for everything you need for customer collaboration. No missing files or scattered context, just clear visibility and real partnership—in one place.

Stay aligned

Always in sync

Command the lifecycle

Deliver projects on time and on margin—at scale

Repeatable delivery reduces rework and risk—and unlocks infinite scale.

Maximize resource utilization and protect margins
Create shared spaces for customer collaboration and communication
Take more decisive action through a unified view
Centralize knowledge and co-create content across teams
Command the lifecycle
Deliver projects on time and on margin—at scale

Repeatable delivery reduces rework and risk—and unlocks infinite scale.

Command the lifecycle
Deliver projects on time and on margin—at scale

Repeatable delivery reduces rework and risk—and unlocks infinite scale.

Command the lifecycle

Deliver projects on time and on margin—at scale

Repeatable delivery reduces rework and risk—and unlocks infinite scale.

Maximize resource utilization and protect margins
Create shared spaces for customer collaboration and communication
Take more decisive action through a unified view
Centralize knowledge and co-create content across teams

Unified context.
Smarter workflows.

Unified context.
Smarter workflows.

Everything you need to win. Working as one.

From CRM integrations to usage tracking, ticketing, issues, customer communications, and more — all available in Planhat.

From CRM integrations to usage tracking, ticketing, issues, customer communications, and more — all available in Planhat.

From CRM integrations to usage tracking, ticketing, issues, customer communications, and more — all available in Planhat.

“Built for teams who want to win”

“I cannot do my job without Planhat”

“Customer success as you need it”

“Brings everything into the single source of truth”

“My everyday ally”

“Extremely intuitive”

“Better than pulling a rabbit-out-of-a-hat kinda magic”

CS Manager

Hannah,

“Better than pulling a rabbit-out-of-a-hat kinda magic”

CS Manager

Hannah,

“Built for teams who want to win”

“I cannot do my job without Planhat”

“Customer success as you need it”

“Brings everything into the single source of truth”

“My everyday ally”

“Extremely intuitive”

Data. Secured.

Data. Secured.

Data. Secured.

Planhat is built to keep your data safe. We put privacy and security front and center, so you don’t have to.

Planhat is built to keep your data safe. We put privacy and security front and center, so you don’t have to.

Planhat is built to keep your data safe. We put privacy and security front and center, so you don’t have to.

Do you encrypt data both in transit and in rest?

Is there an Incident Response Plan in place?

How often is my data backed up?

Do you have a defined Business Continuity and Disaster Recovery (BCDR) Plan?

Do you have a Data Processing Agreement (DPA) in place?

Do you use sub-processors?

Do you conduct employee security awareness training?

What security compliance standards do you follow?

Is Planhat GDPR compliant?

Do you conduct third-party penetration testing?

Do you have a VDP?

Do you encrypt data both in transit and in rest?

Is there an Incident Response Plan in place?

How often is my data backed up?

Do you have a defined Business Continuity and Disaster Recovery (BCDR) Plan?

Do you have a Data Processing Agreement (DPA) in place?

Do you use sub-processors?

Do you conduct employee security awareness training?

What security compliance standards do you follow?

Is Planhat GDPR compliant?

Do you conduct third-party penetration testing?

Do you have a VDP?

Do you encrypt data both in transit and in rest?

Is there an Incident Response Plan in place?

How often is my data backed up?

Do you have a defined Business Continuity and Disaster Recovery (BCDR) Plan?

Do you have a Data Processing Agreement (DPA) in place?

Do you use sub-processors?

Do you conduct employee security awareness training?

What security compliance standards do you follow?

Is Planhat GDPR compliant?

Do you conduct third-party penetration testing?

Do you have a VDP?

Do you encrypt data both in transit and in rest?

Is there an Incident Response Plan in place?

How often is my data backed up?

Do you have a defined Business Continuity and Disaster Recovery (BCDR) Plan?

Do you have a Data Processing Agreement (DPA) in place?

Do you use sub-processors?

Do you conduct employee security awareness training?

What security compliance standards do you follow?

Is Planhat GDPR compliant?

Do you conduct third-party penetration testing?

Do you have a VDP?

Create exceptional experiences

Build your business on the world's most flexible, integrated and AI-native customer platform.

Create exceptional experiences

Build your business on the world's most flexible, integrated and AI-native customer platform.

Create exceptional experiences

Build your business on the world's most flexible, integrated and AI-native customer platform.

Create exceptional experiences

Build your business on the world's most flexible, integrated and AI-native customer platform.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.

Recognized as a world-leader by

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Know them. Grow them.