The investment in Customer Success is on the rise, as it proves to be a significant value driver in the realm of Private Equity (PE).
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The investment in Customer Success is on the rise, as it proves to be a significant value driver in the realm of Private Equity (PE).
The investment in Customer Success is on the rise, as it proves to be a significant value driver in the realm of Private Equity (PE).
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We've invited two leading CS advisors, Samma Hafeez from Insight Partners and Jess Bicknell from Mainsail Partners to discuss their journey from CS to PE, and what they now look for from the other side of the table.
They'll cover which CS metrics PE firms evaluate and analyze, the CS metrics that are most important for software companies at every growth stage, and what advice they're giving CS leaders in their portfolios ahead of 2024.
We've invited two leading CS advisors, Samma Hafeez from Insight Partners and Jess Bicknell from Mainsail Partners to discuss their journey from CS to PE, and what they now look for from the other side of the table.
They'll cover which CS metrics PE firms evaluate and analyze, the CS metrics that are most important for software companies at every growth stage, and what advice they're giving CS leaders in their portfolios ahead of 2024.
We've invited two leading CS advisors, Samma Hafeez from Insight Partners and Jess Bicknell from Mainsail Partners to discuss their journey from CS to PE, and what they now look for from the other side of the table.
They'll cover which CS metrics PE firms evaluate and analyze, the CS metrics that are most important for software companies at every growth stage, and what advice they're giving CS leaders in their portfolios ahead of 2024.
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