Mastering AI in Customer Success
Mastering AI in Customer Success
Mastering AI in Customer Success
Mastering AI in Customer Success
AI is everywhere, but are we sure we're using it as effectively as possible? While it's a hot topic in customer success, it's still relatively new, and there's much to learn. In this webinar, we'll explore the top three ways Customer Success Managers should be leveraging AI right now.
AI is everywhere, but are we sure we're using it as effectively as possible? While it's a hot topic in customer success, it's still relatively new, and there's much to learn. In this webinar, we'll explore the top three ways Customer Success Managers should be leveraging AI right now.
We'll discuss how CSMs who are obsessed with AI are using it to make their workflows more efficient and deliver better results. Our speakers will share tactical tips, tricks, and takeaways that you can implement in your day-to-day work. Watch on demand to learn: The top three ways our speakers are harnessing the power of AI, Practical strategies to integrate AI into your daily workflows, Insights and examples from CSMs already successfully using AI. This session will help ensure you're using AI in the smartest ways possible.
Gurprem has worked in the customer success space for over a decade and was awarded CSM of the year in 2022. Prior to Planhat, he was a Strategic Customer Success Manager at Box, where he provided CS best practices for the wider team.
Jazmin Lewis
Jazmin Lewis
Global Head of CS,
Jazmin Lewis is the Global Head of Customer Success at hackajob. She manages a team of 8 CSMs, handling over 150 Enterprise customers across the UK, US, and India. Jazmin is passionate about driving customer results through data-driven insights and tactical decisions. She enjoy spending as much time as possible with her customers, putting herself in their shoes to understand how hackajob can solve their hiring pains.
Beth Ward
Beth Ward
Customer Success,
Planhat
Beth Ward is a Manager of Customer Success for the EMEA region at Planhat. She leads a team of CSMs who help clients achieve their goals and maximize their value from Planhat. Beth is passionate about creating and delivering learning experiences that empower our customers to succeed and grow with our product.
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© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
