Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Spotlight

Perspective

6 minute read

Combining Intuitiveness and Power

Our Director of Product shares discusses our largest ever platform upgrade and what it means to create software that is both powerful and intuitive.

Daniel Sternegard

Spotlight

Perspective

4 minute read

Our Next Chapter

A letter from the CEO announcing Our Next Chapter: our largest ever platform upgrade to drive lifelong customers across Sales, Service and Success.

Kaveh Rostampor

Spotlight

Perspective

6 minute read

Combining Intuitiveness and Power

Our Director of Product shares discusses our largest ever platform upgrade and what it means to create software that is both powerful and intuitive.

Daniel Sternegard

Spotlight

Perspective

4 minute read

Our Next Chapter

A letter from the CEO announcing Our Next Chapter: our largest ever platform upgrade to drive lifelong customers across Sales, Service and Success.

Kaveh Rostampor

Spotlight

Perspective

6 minute read

Combining Intuitiveness and Power

Our Director of Product shares discusses our largest ever platform upgrade and what it means to create software that is both powerful and intuitive.

Daniel Sternegard

Spotlight

Perspective

4 minute read

Our Next Chapter

A letter from the CEO announcing Our Next Chapter: our largest ever platform upgrade to drive lifelong customers across Sales, Service and Success.

Kaveh Rostampor

Spotlight

Perspective

6 minute read

Combining Intuitiveness and Power

Our Director of Product shares discusses our largest ever platform upgrade and what it means to create software that is both powerful and intuitive.

Daniel Sternegard

Spotlight

Perspective

4 minute read

Our Next Chapter

A letter from the CEO announcing Our Next Chapter: our largest ever platform upgrade to drive lifelong customers across Sales, Service and Success.

Kaveh Rostampor

All Topics

All Topics

All Topics
All Topics

Perspective

6 minute read

Combining Intuitiveness and Power

Daniel Sternegard

Perspective

4 minute read

Our Next Chapter

Kaveh Rostampor

Perspective

6 minute read

Store of Stores

Ivars Mucenieks

Panel Discussion

30 minute watch

It takes a village: Delivering an outstanding customer experience at scale

Gurprem Sagoo

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Panel Discussion

50 minute watch

Beyond Integration: HubSpot x Planhat to drive growth and retention

Ambera Cruz

Perspective

6 minute read

Combining Intuitiveness and Power

Daniel Sternegard

Perspective

4 minute read

Our Next Chapter

Kaveh Rostampor

Perspective

6 minute read

Store of Stores

Ivars Mucenieks

Perspective

6 minute read

Combining Intuitiveness and Power

Daniel Sternegard

Perspective

4 minute read

Our Next Chapter

Kaveh Rostampor

Perspective

6 minute read

Store of Stores

Ivars Mucenieks

Panel Discussion

30 minute watch

It takes a village: Delivering an outstanding customer experience at scale

Gurprem Sagoo

Meet-Up

Customer Success in Manchester

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Perspective

6 minute read

Combining Intuitiveness and Power

Daniel Sternegard

Perspective

4 minute read

Our Next Chapter

Kaveh Rostampor

Perspective

6 minute read

Store of Stores

Ivars Mucenieks

Panel Discussion

30 minute watch

It takes a village: Delivering an outstanding customer experience at scale

Gurprem Sagoo

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Panel Discussion

50 minute watch

Beyond Integration: HubSpot x Planhat to drive growth and retention

Ambera Cruz

Understand your customers

Understand your customers

Understand your customers
Understand your customers

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Interview

45 minute listen

AI in Customer Success

Jan Young

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Interview

45 minute listen

AI in Customer Success

Jan Young

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Speaker Session

28 minute watch

How to find patterns and drive outcomes proactively

Gurprem Sagoo

Interview

45 minute listen

AI in Customer Success

Jan Young

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Accelerate time to value

Accelerate time to value

Accelerate time to value
Accelerate time to value

Interview

42 minute listen

Delivering customer outcomes with a value framework

Chris Regester

Speaker Session

30 minute watch

The CSMs role in customer onboarding

Gurprem Sagoo

Product Update

3 minute read

Building for company-wide customer success

Alberto Lambert

Interview

40 minute listen

How to drive time to value for customers in only 14 days

Claire O'Regan

Interview

31 minute listen

Moving from defense to offense in CS

Harini Gokul

Guide

7 minute read

Top 5 customer success best practices for SaaS

Jonas Terning

Interview

42 minute listen

Delivering customer outcomes with a value framework

Chris Regester

Speaker Session

30 minute watch

The CSMs role in customer onboarding

Gurprem Sagoo

Product Update

3 minute read

Making usage data meaningful

Alberto Lambert

Interview

42 minute listen

Delivering customer outcomes with a value framework

Chris Regester

Speaker Session

30 minute watch

The CSMs role in customer onboarding

Gurprem Sagoo

Product Update

3 minute read

Making usage data meaningful

Alberto Lambert

Product Update

3 minute read

Building for company-wide customer success

Alberto Lambert

Interview

40 minute listen

How to drive time to value for customers in only 14 days

Claire O'Regan

Interview

31 minute listen

Moving from defense to offense in CS

Harini Gokul

Interview

42 minute listen

Delivering customer outcomes with a value framework

Chris Regester

Speaker Session

30 minute watch

The CSMs role in customer onboarding

Gurprem Sagoo

Product Update

3 minute read

Building for company-wide customer success

Alberto Lambert

Interview

40 minute listen

How to drive time to value for customers in only 14 days

Claire O'Regan

Interview

31 minute listen

Moving from defense to offense in CS

Harini Gokul

Guide

7 minute read

Top 5 customer success best practices for SaaS

Jonas Terning

Deliver a world-class experience

Deliver a world-class experience

Deliver a world-class experience
Deliver a world-class experience

Panel Discussion

30 minute watch

It takes a village: Delivering an outstanding customer experience at scale

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 2)

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 1)

Gurprem Sargoo

Speaker Session

30 minute watch

How to create true customer advocates

Gurprem Sagoo

Guide

5 minute read

Customer success metrics for SaaS

Jonas Terning

Panel Discussion

30 minute watch

It takes a village: Delivering an outstanding customer experience at scale

Gurprem Sagoo

Meet-Up

Customer Success in Manchester

Speaker Session

30 minute watch

How to do high touch customer success (Part 2)

Gurprem Sagoo

Panel Discussion

30 minute watch

It takes a village: Delivering an outstanding customer experience at scale

Gurprem Sagoo

Meet-Up

Customer Success in Manchester

Speaker Session

30 minute watch

How to do high touch customer success (Part 2)

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 1)

Gurprem Sargoo

Speaker Session

30 minute watch

How to create true customer advocates

Gurprem Sagoo

Guide

5 minute read

Customer success metrics for SaaS

Jonas Terning

Panel Discussion

30 minute watch

It takes a village: Delivering an outstanding customer experience at scale

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 2)

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 1)

Gurprem Sargoo

Speaker Session

30 minute watch

How to create true customer advocates

Gurprem Sagoo

Guide

5 minute read

Customer success metrics for SaaS

Jonas Terning

Become customer-centric

Become customer-centric

Become customer-centric
Become customer-centric

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Panel Discussion

57 minute watch

What does it take to be a Director of Customer Success?

Christian Jakenfelds

Interview

36 minute listen

Transition into Customer Success

Julie Reader

Panel Discussion

1 hour watch

Planhat Experts: The State of Customer Success

Christian Jakenfelds

Guide

40 minute watch

Why CS matters and how to get buy-in for a CS tech stack

Christian Jakenfelds

Optimize your customer organization

Optimize your customer organization

Optimize your customer organization
Optimize your customer organization

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Christian Jakenfelds

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Christian Jakenfelds

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Christian Jakenfelds

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Panel Discussion

52 minute watch

Data-driven customer success: Powering customer retention in 2024

Christian Jakenfelds

Product Update

3 minute read

Towards Workflow 2.0: Introducing Projects & Sequences

Alberto Lambert

Interview

35 minute listen

How to become the best CSM of the year

Tulasi Ryali

Product Update

3 minute read

Putting Tasks at the center

Alberto Lambert

Speaker Session

30 minute watch

Career options in Customer Success

Gurprem Sagoo

Panel Discussion

57 minute watch

What does it take to be a Head of Customer Success?

Christian Jakenfelds

Retain & grow your revenue

Retain & grow your revenue

Retain & grow your revenue
Retain & grow your revenue

Panel Discussion

50 minute watch

Beyond Integration: HubSpot x Planhat to drive growth and retention

Ambera Cruz

Panel Discussion

30 minute watch

How to hit 120% NRR in 2024

Gurprem Sagoo

Interview

37 minute listen

Customer success is not sales

Brandon Ramsey

Speaker Session

58 minute watch

Private equity is investing in customer success

Christian Jakenfelds

Interview

52 minute listen

The art of scaling Customer Success

Daniel Ennis

Interview

38 minute listen

Sustainable growth in Customer Success

Shannon Nishi

Panel Discussion

50 minute watch

Beyond Integration: HubSpot x Planhat to drive growth and retention

Ambera Cruz

Panel Discussion

30 minute watch

How to hit 120% NRR in 2024

Gurprem Sagoo

Interview

37 minute listen

Customer success is not sales

Brandon Ramsey

Panel Discussion

50 minute watch

Beyond Integration: HubSpot x Planhat to drive growth and retention

Ambera Cruz

Panel Discussion

30 minute watch

How to hit 120% NRR in 2024

Gurprem Sagoo

Interview

37 minute listen

Customer success is not sales

Brandon Ramsey

Speaker Session

58 minute watch

Private equity is investing in customer success

Christian Jakenfelds

Interview

52 minute listen

The art of scaling Customer Success

Daniel Ennis

Interview

38 minute listen

Sustainable growth in Customer Success

Shannon Nishi

Panel Discussion

50 minute watch

Beyond Integration: HubSpot x Planhat to drive growth and retention

Ambera Cruz

Panel Discussion

30 minute watch

How to hit 120% NRR in 2024

Gurprem Sagoo

Interview