Jonas Terning
Jonas Terning
Editor, Planhat
Jonas has over a decade of experience in marketing and media. Prior to Planhat, he ran the leading Stockholm-based communications agency, Make Your Mark, and was Editor in Chief of Aller Media, where he digitised and scaled one of Sweden's most notable lifestyle and media brands, Café.
Customer success job description: Customer Success Manager
Customer success job description: Customer Success Manager
Customer success job description: Customer Success Manager
Customer 360: What it is & why it matters
Customer 360: What it is & why it matters
Customer 360: What it is & why it matters
What is a customer health score & how do you calculate it?
What is a customer health score & how do you calculate it?
What is a customer health score & how do you calculate it?
Top 5 customer success best practices for SaaS
Top 5 customer success best practices for SaaS
Top 5 customer success best practices for SaaS
Customer success onboarding: Keep new customers happy
Customer success onboarding: Keep new customers happy
Customer success onboarding: Keep new customers happy
9 customer success strategies to reduce churn
9 customer success strategies to reduce churn
9 customer success strategies to reduce churn
How to use customer success analytics to improve retention
How to use customer success analytics to improve retention
How to use customer success analytics to improve retention
Customer Success Managers: A necessity for customer success
Customer Success Managers: A necessity for customer success
Customer Success Managers: A necessity for customer success
Customer success metrics for SaaS
Customer success metrics for SaaS
Customer success metrics for SaaS
How are CSMs measured?
How are CSMs measured?
How are CSMs measured?
How do you evaluate customer success?
How do you evaluate customer success?
How do you evaluate customer success?
What is a customer scorecard?
What is a customer scorecard?
What is a customer scorecard?
What is customer success analytics?
What is customer success analytics?
What is customer success analytics?
How do you increase net dollar retention?
How do you increase net dollar retention?
How do you increase net dollar retention?
What is NRR in SaaS?
What is NRR in SaaS?
What is NRR in SaaS?
What's the difference between gross and net retention?
What's the difference between gross and net retention?
What's the difference between gross and net retention?
The power of analytics in Customer Success
The power of analytics in Customer Success
The power of analytics in Customer Success
Customer success job description: Customer Success Manager
Customer 360: What it is & why it matters
What is a customer health score & how do you calculate it?
Top 5 customer success best practices for SaaS
Customer success onboarding: Keep new customers happy
9 customer success strategies to reduce churn
How to use customer success analytics to improve retention
Customer Success Managers: A necessity for customer success
Customer success metrics for SaaS
How are CSMs measured?
How do you evaluate customer success?
What is a customer scorecard?
What is customer success analytics?
How do you increase net dollar retention?
What is NRR in SaaS?
What's the difference between gross and net retention?
The power of analytics in Customer Success
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
