As we step into a fresh year, it's crucial to establish your goals. For most Customer Success Managers, net revenue retention (NRR) stands as the benchmark metric.
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As we step into a fresh year, it's crucial to establish your goals. For most Customer Success Managers, net revenue retention (NRR) stands as the benchmark metric.
As we step into a fresh year, it's crucial to establish your goals. For most Customer Success Managers, net revenue retention (NRR) stands as the benchmark metric.
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Now, how can you elevate your performance to new heights?
In this session, Rich Gawlas, Founder of Onward & Upward, and Erich Gardner, Customer Success Manager at Planhat share their experiences and best practices on how to take your performance to the next level. Watch the session to learn more about: Why everyone is talking about 120% NRR, The importance of prioritising proactive over reactive work, Effective collaboration with revenue teams.
Now, how can you elevate your performance to new heights?
In this session, Rich Gawlas, Founder of Onward & Upward, and Erich Gardner, Customer Success Manager at Planhat share their experiences and best practices on how to take your performance to the next level. Watch the session to learn more about: Why everyone is talking about 120% NRR, The importance of prioritising proactive over reactive work, Effective collaboration with revenue teams.
Now, how can you elevate your performance to new heights?
In this session, Rich Gawlas, Founder of Onward & Upward, and Erich Gardner, Customer Success Manager at Planhat share their experiences and best practices on how to take your performance to the next level. Watch the session to learn more about: Why everyone is talking about 120% NRR, The importance of prioritising proactive over reactive work, Effective collaboration with revenue teams.
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