When people think about career progression it usually means "climbing the corporate ladder" - but that does not have to be the case. There are numerous alternative paths beyond the traditional managerial route. The skills and experience you have as a Customer Success Manager (CSM) really set you apart and can help make you successful heading into a new neighboring role. In this session, Charles Helms, Technical Account Manager at Pendo and Klaarika Kahu, Senior Relationship Manager at Mentimeter will share their experiences and best practices on navigating your Customer Success career.