Have you ever wondered what it takes to be a Chief Customer Officer (CCO)?
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Have you ever wondered what it takes to be a Chief Customer Officer (CCO)?
Have you ever wondered what it takes to be a Chief Customer Officer (CCO)?
Share
We challenged three CS leaders with an interactive scenario where they are dropped in as the new CCO at a fast-scaling SaaS company. Watch them discuss how they'd face each task, share their thought process and answer questions from the audience as we go.
They cover: how to build a customer centric organization, manage customer commitments made by other departments, forecast with the addition of new products, services or markets, and develop your team into future CS leaders.
We challenged three CS leaders with an interactive scenario where they are dropped in as the new CCO at a fast-scaling SaaS company. Watch them discuss how they'd face each task, share their thought process and answer questions from the audience as we go.
They cover: how to build a customer centric organization, manage customer commitments made by other departments, forecast with the addition of new products, services or markets, and develop your team into future CS leaders.
We challenged three CS leaders with an interactive scenario where they are dropped in as the new CCO at a fast-scaling SaaS company. Watch them discuss how they'd face each task, share their thought process and answer questions from the audience as we go.
They cover: how to build a customer centric organization, manage customer commitments made by other departments, forecast with the addition of new products, services or markets, and develop your team into future CS leaders.
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Recognized as a world-leader by
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