Have you ever wondered what it takes to be a Director of Customer Success (CS)?
Share
Have you ever wondered what it takes to be a Director of Customer Success (CS)?
Have you ever wondered what it takes to be a Director of Customer Success (CS)?
Share
We challenged three CS leaders with an interactive scenario where they are dropped in as the new Director of CS at a fast-scaling SaaS company. Watch them discuss how they'd face each task, share their thought process and answer questions from the audience as we go.
They cover how to: become a truly customer-centric company, ensure your presence at the executive table, and navigate the challenges of a business reorganisation.
We challenged three CS leaders with an interactive scenario where they are dropped in as the new Director of CS at a fast-scaling SaaS company. Watch them discuss how they'd face each task, share their thought process and answer questions from the audience as we go.
They cover how to: become a truly customer-centric company, ensure your presence at the executive table, and navigate the challenges of a business reorganisation.
We challenged three CS leaders with an interactive scenario where they are dropped in as the new Director of CS at a fast-scaling SaaS company. Watch them discuss how they'd face each task, share their thought process and answer questions from the audience as we go.
They cover how to: become a truly customer-centric company, ensure your presence at the executive table, and navigate the challenges of a business reorganisation.
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
