It's one thing to start a CS organization and another to scale it. And this is even more true when the size of your customers is increasing at the same time.
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It's one thing to start a CS organization and another to scale it. And this is even more true when the size of your customers is increasing at the same time.
It's one thing to start a CS organization and another to scale it. And this is even more true when the size of your customers is increasing at the same time.
Share
You're learning how to serve enterprise customers while your own start-up is becoming an enterprise itself. We're excited to be joined by Jennifer Murray, VP of Customer Experience at Nitro, William Goff, VP of Customer Success at Partnerize, and Mikko Honkanen, Co-Founder of Vainu who will share their experiences and best practices on scaling a CS organization.
They discuss: how CS changes as your organization grows, the skillset of an Enterprise CSM, how to know the evolving needs of your customers, and the challenges of going global.
You're learning how to serve enterprise customers while your own start-up is becoming an enterprise itself. We're excited to be joined by Jennifer Murray, VP of Customer Experience at Nitro, William Goff, VP of Customer Success at Partnerize, and Mikko Honkanen, Co-Founder of Vainu who will share their experiences and best practices on scaling a CS organization.
They discuss: how CS changes as your organization grows, the skillset of an Enterprise CSM, how to know the evolving needs of your customers, and the challenges of going global.
You're learning how to serve enterprise customers while your own start-up is becoming an enterprise itself. We're excited to be joined by Jennifer Murray, VP of Customer Experience at Nitro, William Goff, VP of Customer Success at Partnerize, and Mikko Honkanen, Co-Founder of Vainu who will share their experiences and best practices on scaling a CS organization.
They discuss: how CS changes as your organization grows, the skillset of an Enterprise CSM, how to know the evolving needs of your customers, and the challenges of going global.
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