You're learning how to serve enterprise customers while your own start-up is becoming an enterprise itself. We're excited to be joined by Jennifer Murray, VP of Customer Experience at Nitro, William Goff, VP of Customer Success at Partnerize, and Mikko Honkanen, Co-Founder of Vainu who will share their experiences and best practices on scaling a CS organization.

They discuss: how CS changes as your organization grows, the skillset of an Enterprise CSM, how to know the evolving needs of your customers, and the challenges of going global.