In the recurring economy renewals are king. In this CSM Corner, we dig into renewal success strategies with Angela Ireland, Senior Customer Experience Manager at Rubrik and Sabrina Perpetua, Customer Success Manager at Planhat. We cover: Planning: timelines, objectives, data collection, Preparing stakeholders and setting expectations, Negotiation strategies and effective communication. Whether you're a seasoned vet or new to renewal management, you'll learn practical tips-and-tricks on how to confidently approach this cornerstone of Customer Success.