The art of renewals requires planning, alignment, and resources. This panel discussion will dive into strategies for success from CS experts.
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The art of renewals requires planning, alignment, and resources. This panel discussion will dive into strategies for success from CS experts.
The art of renewals requires planning, alignment, and resources. This panel discussion will dive into strategies for success from CS experts.
Share
In the recurring economy renewals are king. In this CSM Corner, we dig into renewal success strategies with Angela Ireland, Senior Customer Experience Manager at Rubrik and Sabrina Perpetua, CSM at Planhat. We cover: Planning: timelines, objectives, data collection, Preparing stakeholders and setting expectations, Negotiation strategies and effective communication. Whether you're a seasoned vet or new to renewal management, you'll learn practical tips-and-tricks on how to confidently approach this cornerstone of Customer Success.
In the recurring economy renewals are king. In this CSM Corner, we dig into renewal success strategies with Angela Ireland, Senior Customer Experience Manager at Rubrik and Sabrina Perpetua, CSM at Planhat. We cover: Planning: timelines, objectives, data collection, Preparing stakeholders and setting expectations, Negotiation strategies and effective communication. Whether you're a seasoned vet or new to renewal management, you'll learn practical tips-and-tricks on how to confidently approach this cornerstone of Customer Success.
In the recurring economy renewals are king. In this CSM Corner, we dig into renewal success strategies with Angela Ireland, Senior Customer Experience Manager at Rubrik and Sabrina Perpetua, CSM at Planhat. We cover: Planning: timelines, objectives, data collection, Preparing stakeholders and setting expectations, Negotiation strategies and effective communication. Whether you're a seasoned vet or new to renewal management, you'll learn practical tips-and-tricks on how to confidently approach this cornerstone of Customer Success.
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
