Have you ever wondered what it takes to be a VP of Customer Success (CS)?
Share
Have you ever wondered what it takes to be a VP of Customer Success (CS)?
Have you ever wondered what it takes to be a VP of Customer Success (CS)?
Share
We challenged three CS leaders with an interactive scenario where they are dropped in as the new VP of CS at a fast-scaling SaaS company. Watch them discuss how they'd face each task, share their thought process and answer questions from the audience as we go.
They cover how to: teach your organization to forecast churn, renewals and expansions; compensate your CS team depending on their responsibilities and geographies; and create a repeatable winback playbook for your biggest customers.
We challenged three CS leaders with an interactive scenario where they are dropped in as the new VP of CS at a fast-scaling SaaS company. Watch them discuss how they'd face each task, share their thought process and answer questions from the audience as we go.
They cover how to: teach your organization to forecast churn, renewals and expansions; compensate your CS team depending on their responsibilities and geographies; and create a repeatable winback playbook for your biggest customers.
We challenged three CS leaders with an interactive scenario where they are dropped in as the new VP of CS at a fast-scaling SaaS company. Watch them discuss how they'd face each task, share their thought process and answer questions from the audience as we go.
They cover how to: teach your organization to forecast churn, renewals and expansions; compensate your CS team depending on their responsibilities and geographies; and create a repeatable winback playbook for your biggest customers.
Recognized as a world-leader by
Recognized as a world-leader by
Recognized as a world-leader by
Recognized as a world-leader by