Nicole Baxby

Nicole Baxby

Nicole Baxby

VP Customer Success

Nicole is the Vice President of Customer Success at Quantifind, bringing 20 years of experience driving client impact across fintech, SaaS, and cybersecurity. She previously held senior leadership roles at IRONSCALES and Featurespace, where she led global customer success strategies through periods of rapid growth. With a background spanning account advising to executive leadership, Nicole is known for her ability to scale post-sales functions, champion customer retention, and lead high-performing teams across global markets.

Nicole is the Vice President of Customer Success at Quantifind, bringing 20 years of experience driving client impact across fintech, SaaS, and cybersecurity. She previously held senior leadership roles at IRONSCALES and Featurespace, where she led global customer success strategies through periods of rapid growth. With a background spanning account advising to executive leadership, Nicole is known for her ability to scale post-sales functions, champion customer retention, and lead high-performing teams across global markets.

Nicole is the Vice President of Customer Success at Quantifind, bringing 20 years of experience driving client impact across fintech, SaaS, and cybersecurity. She previously held senior leadership roles at IRONSCALES and Featurespace, where she led global customer success strategies through periods of rapid growth. With a background spanning account advising to executive leadership, Nicole is known for her ability to scale post-sales functions, champion customer retention, and lead high-performing teams across global markets.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.