As a Customer Success Manager, effective communication with multiple levels of stakeholders is key in order to drive your customer's goals and deliver the outcomes they desire.
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As a Customer Success Manager, effective communication with multiple levels of stakeholders is key in order to drive your customer's goals and deliver the outcomes they desire.
As a Customer Success Manager, effective communication with multiple levels of stakeholders is key in order to drive your customer's goals and deliver the outcomes they desire.
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We are excited for our first CSM corner with Mike Manby, Principal CSM at Slack, and Emily Howard, Senior CSM at Zone & Co who will share their experiences and best practices on stakeholder mapping.
Watch the session to learn the importance of stakeholder mapping, how mapping changes between points on the customer lifecycle, skills and techniques that you can take away and implement today
We are excited for our first CSM corner with Mike Manby, Principal CSM at Slack, and Emily Howard, Senior CSM at Zone & Co who will share their experiences and best practices on stakeholder mapping.
Watch the session to learn the importance of stakeholder mapping, how mapping changes between points on the customer lifecycle, skills and techniques that you can take away and implement today
We are excited for our first CSM corner with Mike Manby, Principal CSM at Slack, and Emily Howard, Senior CSM at Zone & Co who will share their experiences and best practices on stakeholder mapping.
Watch the session to learn the importance of stakeholder mapping, how mapping changes between points on the customer lifecycle, skills and techniques that you can take away and implement today
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