Mike is a senior customer success leader with over 10 years of experience across SaaS, consulting, and digital platforms. At PERSUIT, he leads the customer success function, driving adoption and strategic value across enterprise accounts. Previously at Slack, he partnered with global customers to scale usage and unlock ROI across complex stakeholder environments. Mike has also held leadership roles at Qubit and Rocket Internet, bringing a blend of strategic thinking, data-driven execution, and hands-on team management to every role.