Alex Gold
Manager, Enterprise & Strategic Customer Success
Alex is a seasoned customer success and commercial leader with over 10 years of experience driving enterprise growth and retention in SaaS. At GoCardless, she leads the Enterprise & Strategic Customer Success team, overseeing global accounts. Previously, she held senior roles at Decibel and Yieldify—both acquired—where she built and scaled post-sales programs through periods of rapid growth. Alex is also an active angel investor and advisor through the Revenue Syndicate, supporting early-stage founders on go-to-market and customer strategy.
Alex is a seasoned customer success and commercial leader with over 10 years of experience driving enterprise growth and retention in SaaS. At GoCardless, she leads the Enterprise & Strategic Customer Success team, overseeing global accounts. Previously, she held senior roles at Decibel and Yieldify—both acquired—where she built and scaled post-sales programs through periods of rapid growth. Alex is also an active angel investor and advisor through the Revenue Syndicate, supporting early-stage founders on go-to-market and customer strategy.
Alex is a seasoned customer success and commercial leader with over 10 years of experience driving enterprise growth and retention in SaaS. At GoCardless, she leads the Enterprise & Strategic Customer Success team, overseeing global accounts. Previously, she held senior roles at Decibel and Yieldify—both acquired—where she built and scaled post-sales programs through periods of rapid growth. Alex is also an active angel investor and advisor through the Revenue Syndicate, supporting early-stage founders on go-to-market and customer strategy.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.