Amanda Silva
Principal CS Coach
Amanda is a customer success executive and transformation strategist with over 15 years of experience leading teams and scaling post-sales functions. At Sensei Labs, she serves as Principal Customer Success Coach, where she drives strategic initiatives across CS operations and manages a global enterprise portfolio. Her background spans leadership roles including Chief Customer Officer at Knewin and Director of Customer Success at Zenklub, where she built and led high-performing teams through periods of rapid growth and funding.
Amanda is a customer success executive and transformation strategist with over 15 years of experience leading teams and scaling post-sales functions. At Sensei Labs, she serves as Principal Customer Success Coach, where she drives strategic initiatives across CS operations and manages a global enterprise portfolio. Her background spans leadership roles including Chief Customer Officer at Knewin and Director of Customer Success at Zenklub, where she built and led high-performing teams through periods of rapid growth and funding.
Amanda is a customer success executive and transformation strategist with over 15 years of experience leading teams and scaling post-sales functions. At Sensei Labs, she serves as Principal Customer Success Coach, where she drives strategic initiatives across CS operations and manages a global enterprise portfolio. Her background spans leadership roles including Chief Customer Officer at Knewin and Director of Customer Success at Zenklub, where she built and led high-performing teams through periods of rapid growth and funding.
Become a contributor
Become a contributor
Write with us
Write with us
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.