Carly Agar
Founder and CEO
Carly is the Founder and CEO of Carly Agar Training, where she helps Customer Success job seekers land roles with clarity and confidence. With over 7 years in CS—including leadership roles at Heap and Optimizely—she brings deep frontline experience into her work as a coach, speaker, and host of The Customer Success Career Coach podcast. Carly is also an instructor at Pavilion’s CSM School and a community manager for CS job seekers, having supported over 800 professionals globally. Known for her tactical frameworks and people-first mindset, she’s twice been named a Top 25 Customer Success Influencer.
Carly is the Founder and CEO of Carly Agar Training, where she helps Customer Success job seekers land roles with clarity and confidence. With over 7 years in CS—including leadership roles at Heap and Optimizely—she brings deep frontline experience into her work as a coach, speaker, and host of The Customer Success Career Coach podcast. Carly is also an instructor at Pavilion’s CSM School and a community manager for CS job seekers, having supported over 800 professionals globally. Known for her tactical frameworks and people-first mindset, she’s twice been named a Top 25 Customer Success Influencer.
Carly is the Founder and CEO of Carly Agar Training, where she helps Customer Success job seekers land roles with clarity and confidence. With over 7 years in CS—including leadership roles at Heap and Optimizely—she brings deep frontline experience into her work as a coach, speaker, and host of The Customer Success Career Coach podcast. Carly is also an instructor at Pavilion’s CSM School and a community manager for CS job seekers, having supported over 800 professionals globally. Known for her tactical frameworks and people-first mindset, she’s twice been named a Top 25 Customer Success Influencer.

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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.