Laura Heijink

Customer Director, EMEA

Laura is a Customer Director at Planhat, having contributing across multiple customer success roles over the past 4 years. With over a decade of experience spanning SaaS, EdTech, TravelTech, and entrepreneurship, she brings a uniquely versatile perspective to customer engagement and team leadership. Prior to joining Planhat, Laura co-founded a HRTech startup, led success and account management functions at HotelMap, and scaled business development for fast-growth EdTech venture BridgeU. Her cross-functional background has shaped a strategic and adaptable leadership style, grounded in commercial empathy and operational impact.

Laura is a Customer Director at Planhat, having contributing across multiple customer success roles over the past 4 years. With over a decade of experience spanning SaaS, EdTech, TravelTech, and entrepreneurship, she brings a uniquely versatile perspective to customer engagement and team leadership. Prior to joining Planhat, Laura co-founded a HRTech startup, led success and account management functions at HotelMap, and scaled business development for fast-growth EdTech venture BridgeU. Her cross-functional background has shaped a strategic and adaptable leadership style, grounded in commercial empathy and operational impact.

Laura is a Customer Director at Planhat, having contributing across multiple customer success roles over the past 4 years. With over a decade of experience spanning SaaS, EdTech, TravelTech, and entrepreneurship, she brings a uniquely versatile perspective to customer engagement and team leadership. Prior to joining Planhat, Laura co-founded a HRTech startup, led success and account management functions at HotelMap, and scaled business development for fast-growth EdTech venture BridgeU. Her cross-functional background has shaped a strategic and adaptable leadership style, grounded in commercial empathy and operational impact.

Become a contributor

Become a contributor

Write with us

Write with us

Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.

Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.

By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.