Layton Chaney
Chief Experience Officer & Founder
Layton is the Founder and Chief Experience Officer of BetterGrowth, which advises founders, Fortune 50-500s, and C-suites on building customer-centric companies that scale. With over two decades of experience, Layton has led customer success, advocacy, and operations at high-growth SaaS companies including ChatID, Shopgate, AskNicely, and Bond. A recognized thought leader in CX, Layton also serves as Dean of CCO School at Pavilion and co-founded the Upstate SC LGBT+ Chamber.
Layton is the Founder and Chief Experience Officer of BetterGrowth, which advises founders, Fortune 50-500s, and C-suites on building customer-centric companies that scale. With over two decades of experience, Layton has led customer success, advocacy, and operations at high-growth SaaS companies including ChatID, Shopgate, AskNicely, and Bond. A recognized thought leader in CX, Layton also serves as Dean of CCO School at Pavilion and co-founded the Upstate SC LGBT+ Chamber.
Layton is the Founder and Chief Experience Officer of BetterGrowth, which advises founders, Fortune 50-500s, and C-suites on building customer-centric companies that scale. With over two decades of experience, Layton has led customer success, advocacy, and operations at high-growth SaaS companies including ChatID, Shopgate, AskNicely, and Bond. A recognized thought leader in CX, Layton also serves as Dean of CCO School at Pavilion and co-founded the Upstate SC LGBT+ Chamber.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.