Maranda Dziekonski
Maranda is Chief Customer Officer at Fexa and a seasoned CS and operations executive with over 20 years of experience driving growth and retention in scaling SaaS companies. She’s led post-sales functions across Customer Success, Implementations, Support, and Ops at companies ranging from early-stage startups to unicorns, including four that reached successful exits. Previously, she held senior leadership roles at ID.me, Swiftly, and HelloSign, and served as a longtime advisor at Catalyst Software. With deep operational rigor and a strong track record in GTM alignment, Maranda helps companies turn customer experience into a lever for scale.
Maranda is Chief Customer Officer at Fexa and a seasoned CS and operations executive with over 20 years of experience driving growth and retention in scaling SaaS companies. She’s led post-sales functions across Customer Success, Implementations, Support, and Ops at companies ranging from early-stage startups to unicorns, including four that reached successful exits. Previously, she held senior leadership roles at ID.me, Swiftly, and HelloSign, and served as a longtime advisor at Catalyst Software. With deep operational rigor and a strong track record in GTM alignment, Maranda helps companies turn customer experience into a lever for scale.
Maranda is Chief Customer Officer at Fexa and a seasoned CS and operations executive with over 20 years of experience driving growth and retention in scaling SaaS companies. She’s led post-sales functions across Customer Success, Implementations, Support, and Ops at companies ranging from early-stage startups to unicorns, including four that reached successful exits. Previously, she held senior leadership roles at ID.me, Swiftly, and HelloSign, and served as a longtime advisor at Catalyst Software. With deep operational rigor and a strong track record in GTM alignment, Maranda helps companies turn customer experience into a lever for scale.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.