Sam Loveland
VP of Customer Success
Sam is Chief Customer Officer at Salesloft, bringing with her over 25 years of leadership experience across enterprise SaaS. Prior to joining Salesloft, she led global customer success at ServiceNow, where she scaled a worldwide team spanning success managers, success architects, and platform experts, significantly boosting product adoption and NPS. Sam has also held leadership roles at HelloSign, xMatters, Microsoft, and Deloitte.
Sam is Chief Customer Officer at Salesloft, bringing with her over 25 years of leadership experience across enterprise SaaS. Prior to joining Salesloft, she led global customer success at ServiceNow, where she scaled a worldwide team spanning success managers, success architects, and platform experts, significantly boosting product adoption and NPS. Sam has also held leadership roles at HelloSign, xMatters, Microsoft, and Deloitte.
Sam is Chief Customer Officer at Salesloft, bringing with her over 25 years of leadership experience across enterprise SaaS. Prior to joining Salesloft, she led global customer success at ServiceNow, where she scaled a worldwide team spanning success managers, success architects, and platform experts, significantly boosting product adoption and NPS. Sam has also held leadership roles at HelloSign, xMatters, Microsoft, and Deloitte.

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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.