Sam Loveland

VP of Customer Success

Sam is Chief Customer Officer at Salesloft, bringing with her over 25 years of leadership experience across enterprise SaaS. Prior to joining Salesloft, she led global customer success at ServiceNow, where she scaled a worldwide team spanning success managers, success architects, and platform experts, significantly boosting product adoption and NPS. Sam has also held leadership roles at HelloSign, xMatters, Microsoft, and Deloitte.

Sam is Chief Customer Officer at Salesloft, bringing with her over 25 years of leadership experience across enterprise SaaS. Prior to joining Salesloft, she led global customer success at ServiceNow, where she scaled a worldwide team spanning success managers, success architects, and platform experts, significantly boosting product adoption and NPS. Sam has also held leadership roles at HelloSign, xMatters, Microsoft, and Deloitte.

Sam is Chief Customer Officer at Salesloft, bringing with her over 25 years of leadership experience across enterprise SaaS. Prior to joining Salesloft, she led global customer success at ServiceNow, where she scaled a worldwide team spanning success managers, success architects, and platform experts, significantly boosting product adoption and NPS. Sam has also held leadership roles at HelloSign, xMatters, Microsoft, and Deloitte.

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