Alex is a customer success leader with over 10 years of experience across SaaS, onboarding, and client enablement. At Podium, he serves as Senior Manager of Customer Success, leading strategic programs for enterprise accounts. Over eight years at the company, he’s played a key role in scaling onboarding and success teams during periods of hypergrowth. Prior to Podium, Alex held customer-facing and enablement roles at Infusionsoft and ran a consulting practice focused on AdWords and lead generation.