Alicia is a customer success leader with 8+ years of experience driving retention and value for fintech and regtech clients. At Abacum, she supports CFOs and FP&A teams across EMEA and LATAM, managing 28 key accounts and advancing adoption, engagement, and executive alignment. She previously led success efforts at Kantox and brings a strong foundation in trading and treasury management. With deep financial expertise and a client-first mindset, Alicia is a trusted partner to strategic finance teams.