Andri Annuka

Andri Annuka

Andri Annuka

B2B Customer Success Lead

Cachet

Andri is a customer success and operations leader with over 10 years of experience supporting B2B growth across SaaS and tech. At Cachet, he most recently led customer success for strategic B2B partners, following roles at Qminder and Fyma where he built CS functions from the ground up. Earlier, Andri spent nearly five years at Pipedrive, rising to lead customer success across EMEA and APAC. Known for his structured approach, cross-functional mindset, and customer-first execution, he excels at scaling teams and relationships in fast-moving environments.

Andri is a customer success and operations leader with over 10 years of experience supporting B2B growth across SaaS and tech. At Cachet, he most recently led customer success for strategic B2B partners, following roles at Qminder and Fyma where he built CS functions from the ground up. Earlier, Andri spent nearly five years at Pipedrive, rising to lead customer success across EMEA and APAC. Known for his structured approach, cross-functional mindset, and customer-first execution, he excels at scaling teams and relationships in fast-moving environments.

Andri is a customer success and operations leader with over 10 years of experience supporting B2B growth across SaaS and tech. At Cachet, he most recently led customer success for strategic B2B partners, following roles at Qminder and Fyma where he built CS functions from the ground up. Earlier, Andri spent nearly five years at Pipedrive, rising to lead customer success across EMEA and APAC. Known for his structured approach, cross-functional mindset, and customer-first execution, he excels at scaling teams and relationships in fast-moving environments.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

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An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.