Anna is a customer success and account management professional with over 10 years of experience supporting public sector clients in SaaS and telecoms. At Slack, she serves as Senior Customer Success Manager, helping government and public sector teams adopt and grow with modern collaboration tools. She previously held roles at UKCloud and Vodafone, where she managed major public accounts and led new business development across cloud and security solutions. Known for her warmth, clarity, and customer-first mindset, Anna excels at building trusted partnerships that drive long-term value.