Ben is a customer success and commercial leader with over 10 years of experience building post-sales teams across SaaS. At Planhat, he serves as a Customer Director, having progressed through multiple roles since joining the company in 2022. He previously led customer success at Rio ESG and held commercial leadership positions at Vuelio and Cision. Alongside his tech career, Ben also chairs Emerging Leaders, a nonprofit focused on entrepreneurship and leadership development in underserved communities. He brings a rare blend of mission-driven leadership and operational excellence.