Edward is a product and customer leader with over 15 years of experience in B2B SaaS, spanning product management, customer success, and go-to-market strategy. At SeekOut, he serves as Director of Product Management, delivering AI- and LLM-powered talent solutions used by six of the ten largest U.S. companies. He previously led Customer Advocacy and built the company’s CS function from the ground up, scaling infrastructure during a period of rapid growth. Edward also co-founded a workplace tech startup and has deep experience in TA and HR tech across both consulting and operating roles.
Edward is a product and customer leader with over 15 years of experience in B2B SaaS, spanning product management, customer success, and go-to-market strategy. At SeekOut, he serves as Director of Product Management, delivering AI- and LLM-powered talent solutions used by six of the ten largest U.S. companies. He previously led Customer Advocacy and built the company’s CS function from the ground up, scaling infrastructure during a period of rapid growth. Edward also co-founded a workplace tech startup and has deep experience in TA and HR tech across both consulting and operating roles.
Net Revenue Retention in CS
Apr 26, 2022
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Net Revenue Retention in CS
Apr 26, 2022
Online