Giri is a veteran customer executive with over 25 years of experience leading global support and advocacy functions across enterprise tech. As Chief Customer Officer at Rubrik, he oversees global customer success, support, and experience, having joined the company nearly nine years ago to build and scale its post-sales engine. Prior to Rubrik, Giri led global customer advocacy at Ruckus Wireless and Infoblox, following earlier technical leadership roles at Inktomi and Alteon Web Systems. He brings deep enterprise expertise and a passion for building trusted, long-term customer relationships.