Jason Brown

Jason Brown

Jason Brown

Global Head of Customer Success

deel

Jason is a global customer success and growth leader with over a decade of experience scaling post-sales organizations across high-growth SaaS companies. As Global Head of Customer Success at Deel, he built and led a 140+ person team, drove revenue from $3M to $275M+, and delivered a 3x increase in net revenue retention and average revenue per customer. Prior to Deel, he held executive roles at Directly and Entelo, where he built CS functions from the ground up and led teams across onboarding, support, and account management. He now serves as General Manager at Crusader Fence and is a Founding Partner at Berkeley Rivers Holding.

Jason is a global customer success and growth leader with over a decade of experience scaling post-sales organizations across high-growth SaaS companies. As Global Head of Customer Success at Deel, he built and led a 140+ person team, drove revenue from $3M to $275M+, and delivered a 3x increase in net revenue retention and average revenue per customer. Prior to Deel, he held executive roles at Directly and Entelo, where he built CS functions from the ground up and led teams across onboarding, support, and account management. He now serves as General Manager at Crusader Fence and is a Founding Partner at Berkeley Rivers Holding.

Jason is a global customer success and growth leader with over a decade of experience scaling post-sales organizations across high-growth SaaS companies. As Global Head of Customer Success at Deel, he built and led a 140+ person team, drove revenue from $3M to $275M+, and delivered a 3x increase in net revenue retention and average revenue per customer. Prior to Deel, he held executive roles at Directly and Entelo, where he built CS functions from the ground up and led teams across onboarding, support, and account management. He now serves as General Manager at Crusader Fence and is a Founding Partner at Berkeley Rivers Holding.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

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An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.