Kate is Head of Implementations at Planhat, bringing over a decade of experience leading post-sales delivery and customer success teams. She previously served as VP of Services at nCloud Integrators, where she scaled delivery operations and drove measurable impact for enterprise clients. Earlier in her career, Kate spent eight years at Campus Labs, progressing through roles in consulting, customer success, and operations leadership. Known for her pragmatic leadership style and data-first approach, she excels at transforming strategy into outcomes and building scalable systems that elevate the customer experience.