Layton is the Founder and Chief Experience Officer of BetterGrowth, which advises founders, Fortune 50-500s, and C-suites on building customer-centric companies that scale. With over two decades of experience, Layton has led customer success, advocacy, and operations at high-growth SaaS companies including ChatID, Shopgate, AskNicely, and Bond. A recognized thought leader in CX, Layton also serves as Dean of CCO School at Pavilion and co-founded the Upstate SC LGBT+ Chamber.
Layton is the Founder and Chief Experience Officer of BetterGrowth, which advises founders, Fortune 50-500s, and C-suites on building customer-centric companies that scale. With over two decades of experience, Layton has led customer success, advocacy, and operations at high-growth SaaS companies including ChatID, Shopgate, AskNicely, and Bond. A recognized thought leader in CX, Layton also serves as Dean of CCO School at Pavilion and co-founded the Upstate SC LGBT+ Chamber.
Layton is the Founder and Chief Experience Officer of BetterGrowth, which advises founders, Fortune 50-500s, and C-suites on building customer-centric companies that scale. With over two decades of experience, Layton has led customer success, advocacy, and operations at high-growth SaaS companies including ChatID, Shopgate, AskNicely, and Bond. A recognized thought leader in CX, Layton also serves as Dean of CCO School at Pavilion and co-founded the Upstate SC LGBT+ Chamber.
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Recognized as a world-leader by
Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
Customers
Recognized as a world-leader by
Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.