Liz is the Senior Director of Customer Success and Sales at Close, where she built the CS function from the ground up and now leads the team responsible for driving customer outcomes and revenue growth. Prior to Close, Liz held roles across customer success, consulting, and cybersecurity, including founding a CSM mentorship network and co-founding an OT security startup. Earlier in her career, she led sales and account management at Thomson Reuters, consistently ranking among their top revenue producers.