Marie-Ève Chartrand

Marie-Ève Chartrand

Marie-Ève Chartrand

Director of Customer Success

Toon Boom Animation

Marie-Ève is Director of Customer Success at Toon Boom Animation, where she has spent over 20 years helping scale global client operations and elevate the customer experience. She founded and built the CS function from the ground up, played a key role in launching the company’s Tokyo office, and now oversees technical support, professional services, and creative services teams worldwide. Prior to Toon Boom, Marie-Ève worked in compositing and animation at leading Montreal studios, contributing to major commercial and feature projects.

Marie-Ève is Director of Customer Success at Toon Boom Animation, where she has spent over 20 years helping scale global client operations and elevate the customer experience. She founded and built the CS function from the ground up, played a key role in launching the company’s Tokyo office, and now oversees technical support, professional services, and creative services teams worldwide. Prior to Toon Boom, Marie-Ève worked in compositing and animation at leading Montreal studios, contributing to major commercial and feature projects.

Marie-Ève is Director of Customer Success at Toon Boom Animation, where she has spent over 20 years helping scale global client operations and elevate the customer experience. She founded and built the CS function from the ground up, played a key role in launching the company’s Tokyo office, and now oversees technical support, professional services, and creative services teams worldwide. Prior to Toon Boom, Marie-Ève worked in compositing and animation at leading Montreal studios, contributing to major commercial and feature projects.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

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An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.