Matthew is a customer solutions expert with over 15 years of experience driving client success and technical implementations in SaaS. Currently at Continu, he serves as a Customer Solutions Engineer, partnering with enterprise clients to deliver high-impact product demonstrations and solutions. He previously spent nearly seven years at Paylocity, where he advanced to Technical Implementation Manager and played a key role in scaling the team from under 10 to over 60. Earlier, he led client relationships as Client Success Director at Xenios. Matthew combines technical fluency with a people-first mindset to build trust and deliver results.