McKenna is an Enterprise Customer Success Manager at Pendo, where she supports strategic customers through complex adoption journeys and contributes to the company’s scaled success model. Over the past four years, she’s progressed through multiple roles at Pendo—including Sales Development and Senior CSM—earning President’s Club recognition for her impact. Earlier in her career, McKenna held sales and account management roles at Bloomberg Industry Group and The Daily Tar Heel, where she built a strong foundation in customer engagement and commercial storytelling.