Monica is Head of Customer Success at Notion, where she has spent over four years scaling the post-sales function from the ground up. One of the company’s first 25 employees, she helped establish the go-to-market foundation before leading CS through hypergrowth. She brings over a decade of experience in SaaS, including as Global Head of Customer Success and Support at SignEasy, where she led a global CX team. Monica is also an active startup advisor and angel investor.
Monica is Head of Customer Success at Notion, where she has spent over four years scaling the post-sales function from the ground up. One of the company’s first 25 employees, she helped establish the go-to-market foundation before leading CS through hypergrowth. She brings over a decade of experience in SaaS, including as Global Head of Customer Success and Support at SignEasy, where she led a global CX team. Monica is also an active startup advisor and angel investor.
Monica is Head of Customer Success at Notion, where she has spent over four years scaling the post-sales function from the ground up. One of the company’s first 25 employees, she helped establish the go-to-market foundation before leading CS through hypergrowth. She brings over a decade of experience in SaaS, including as Global Head of Customer Success and Support at SignEasy, where she led a global CX team. Monica is also an active startup advisor and angel investor.
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