Natalie is a product leader with over 10 years of experience spanning analytics, customer success operations, and product management in high-growth SaaS environments. At Planhat, she builds AI-native tools that make customer relationships more collaborative and proactive. Previously at Airbyte, she led the practitioner experience across OSS and Cloud offerings, with a focus on usability, performance, and self-serve growth. Earlier in her career, she built analytics and CS ops functions from the ground up at companies like KeepTruckin, Harness, and AppDynamics. Natalie brings a rare combination of technical depth, product intuition, and customer-centric thinking.