Robyn is a seasoned customer experience leader with over a decade of experience across global SaaS and enterprise tech. As Director of Customer Experience at Orbital, she leads customer success and journey strategy across the US and UK, supporting a diverse portfolio spanning legal, retail, and residential sectors. Previously, she held senior customer success roles at Tessian and Qubit, managing EMEA and US teams. Robyn also coaches SaaS professionals through Sales Impact Academy, blending strategic rigor with people-first leadership.