Ryanne is a senior customer experience and operations executive with over 20 years in SaaS, adtech, and digital marketing. As SVP of Customer Experience at Nielsen, she leads global CX strategy and transformation. She previously served as Chief Customer Officer at Smartly.io and Amobee, where she scaled global teams and modernized customer success, support, and service delivery. A longtime advocate for women in leadership, she also co-founded AdTechCares and holds board roles with She Runs It and the Ad Council.