Tyler is a seasoned customer success leader with over a decade of experience guiding teams and clients through complex SaaS solutions. Currently a Technical Account Manager at Planhat, he partners with enterprise customers to drive retention and long-term value. Tyler previously led customer success functions at UserIQ and Lead Forensics, where he managed teams, scaled onboarding programs, and drove upsell and renewal growth. Known for his hands-on leadership and deep client focus, he brings a blend of strategic and tactical execution.