Venessa is a customer success professional who has built her career in SaaS across Toronto's technology scene, spanning customer success, business development and enterprise sales. At Planhat she works in Deployment Strategy, helping bring new customers onto the platform. She previously spent over three years at competitive-intelligence firm Klue, rising from Customer Success Manager to Mid-Market Customer Success Manager, and earlier held business development and enterprise roles at Salesforce and restaurant-tech company TouchBistro.