Adèle Dugré
Adèle Dugré is VP of Customer Experience at Dust, where she is helping redefine post-sales around an agent-to-customer journey. With 13 years of experience building Customer Success, Account Management, Deployment, and Support teams, she has shaped customer organizations across high-growth AI and SaaS companies. At Dust, Adèle is helping define how agents can take on meaningful work across the customer lifecycle, while people remain essential to building trust, exercising judgment, and strengthening relationships. Beyond SaaS, she practices the art of customer experience at her family’s restaurant, where hospitality and attention to detail are part of everyday life.
Adèle Dugré is VP of Customer Experience at Dust, where she is helping redefine post-sales around an agent-to-customer journey. With 13 years of experience building Customer Success, Account Management, Deployment, and Support teams, she has shaped customer organizations across high-growth AI and SaaS companies. At Dust, Adèle is helping define how agents can take on meaningful work across the customer lifecycle, while people remain essential to building trust, exercising judgment, and strengthening relationships. Beyond SaaS, she practices the art of customer experience at her family’s restaurant, where hospitality and attention to detail are part of everyday life.
Adèle Dugré is VP of Customer Experience at Dust, where she is helping redefine post-sales around an agent-to-customer journey. With 13 years of experience building Customer Success, Account Management, Deployment, and Support teams, she has shaped customer organizations across high-growth AI and SaaS companies. At Dust, Adèle is helping define how agents can take on meaningful work across the customer lifecycle, while people remain essential to building trust, exercising judgment, and strengthening relationships. Beyond SaaS, she practices the art of customer experience at her family’s restaurant, where hospitality and attention to detail are part of everyday life.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.