Grant Watling
Grant is a customer success executive focused on building and scaling post-sales organizations across enterprise software and technology companies. At Hg, he works as a Customer Success Strategist, partnering with portfolio companies to drive customer value, growth, and operational excellence. Previously, Grant held Chief Customer Officer, Chief Operating Officer, and senior customer leadership roles, helping organizations transform their customer strategies and scale globally. He brings deep expertise in customer-led growth, operational strategy, and building high-performing teams that connect customer outcomes with business performance.
Grant is a customer success executive focused on building and scaling post-sales organizations across enterprise software and technology companies. At Hg, he works as a Customer Success Strategist, partnering with portfolio companies to drive customer value, growth, and operational excellence. Previously, Grant held Chief Customer Officer, Chief Operating Officer, and senior customer leadership roles, helping organizations transform their customer strategies and scale globally. He brings deep expertise in customer-led growth, operational strategy, and building high-performing teams that connect customer outcomes with business performance.
Grant is a customer success executive focused on building and scaling post-sales organizations across enterprise software and technology companies. At Hg, he works as a Customer Success Strategist, partnering with portfolio companies to drive customer value, growth, and operational excellence. Previously, Grant held Chief Customer Officer, Chief Operating Officer, and senior customer leadership roles, helping organizations transform their customer strategies and scale globally. He brings deep expertise in customer-led growth, operational strategy, and building high-performing teams that connect customer outcomes with business performance.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.