Kristi Faltorusso

CEO & Principal Advisor

Kristi helps B2B SaaS companies build modern Customer Success that drives retention, expansion, and real business impact. Working with founders, executives, and CS leaders at moments of growth, scale, or change to design Customer Success strategies that are clear, measurable, and aligned to revenue.

Kristi helps B2B SaaS companies build modern Customer Success that drives retention, expansion, and real business impact. Working with founders, executives, and CS leaders at moments of growth, scale, or change to design Customer Success strategies that are clear, measurable, and aligned to revenue.

Kristi helps B2B SaaS companies build modern Customer Success that drives retention, expansion, and real business impact. Working with founders, executives, and CS leaders at moments of growth, scale, or change to design Customer Success strategies that are clear, measurable, and aligned to revenue.

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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.

Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.

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