Mia Rashkova
CS Operations Manager
Maria is a customer success and operations leader with nearly 10 years of experience driving adoption, automation, and scale across post-sales functions. At Reward Gateway, she leads Customer Success Operations for the SMB segment, where she helped build and scale a self-service subscription model across the UK and Australia. Her background spans relationship management, process improvement, and frontline support, with a consistent focus on consultative service and operational efficiency. Maria is passionate about building systems that enhance both customer and team outcomes.
Maria is a customer success and operations leader with nearly 10 years of experience driving adoption, automation, and scale across post-sales functions. At Reward Gateway, she leads Customer Success Operations for the SMB segment, where she helped build and scale a self-service subscription model across the UK and Australia. Her background spans relationship management, process improvement, and frontline support, with a consistent focus on consultative service and operational efficiency. Maria is passionate about building systems that enhance both customer and team outcomes.
Maria is a customer success and operations leader with nearly 10 years of experience driving adoption, automation, and scale across post-sales functions. At Reward Gateway, she leads Customer Success Operations for the SMB segment, where she helped build and scale a self-service subscription model across the UK and Australia. Her background spans relationship management, process improvement, and frontline support, with a consistent focus on consultative service and operational efficiency. Maria is passionate about building systems that enhance both customer and team outcomes.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.