Pat Phelan

Chief Customer Officer

Pat is the Chief Commercial Officer at GoCardless, where he leads global GTM after previously heading UK&I and serving as Chief Customer Officer. With over 25 years in customer success, GTM, and commercial leadership, he’s built and scaled global teams across SaaS and fintech. Before GoCardless, he led CS at Brandwatch and Bazaarvoice and co-founded a customer success function at Intellesys. Pat is also a Forbes Council member and former board advisor to German proptech firm casavi.

Pat is the Chief Commercial Officer at GoCardless, where he leads global GTM after previously heading UK&I and serving as Chief Customer Officer. With over 25 years in customer success, GTM, and commercial leadership, he’s built and scaled global teams across SaaS and fintech. Before GoCardless, he led CS at Brandwatch and Bazaarvoice and co-founded a customer success function at Intellesys. Pat is also a Forbes Council member and former board advisor to German proptech firm casavi.

Pat is the Chief Commercial Officer at GoCardless, where he leads global GTM after previously heading UK&I and serving as Chief Customer Officer. With over 25 years in customer success, GTM, and commercial leadership, he’s built and scaled global teams across SaaS and fintech. Before GoCardless, he led CS at Brandwatch and Bazaarvoice and co-founded a customer success function at Intellesys. Pat is also a Forbes Council member and former board advisor to German proptech firm casavi.

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