Sabrina Perpetua
Sabrina is a Customer Success Director at Planhat, where she leads a U.S.-based team of Customer Success Managers and Technical Account Managers. With over 12 years of experience across SaaS and enterprise communications, she has scaled global post-sales functions and driven strong NRR and GRR results. Prior to Planhat, she held leadership roles at Meltwater, managing regional teams and full P&L. Her background combines commercial acumen, operational rigor, and a deep commitment to customer outcomes.
Sabrina is a Customer Success Director at Planhat, where she leads a U.S.-based team of Customer Success Managers and Technical Account Managers. With over 12 years of experience across SaaS and enterprise communications, she has scaled global post-sales functions and driven strong NRR and GRR results. Prior to Planhat, she held leadership roles at Meltwater, managing regional teams and full P&L. Her background combines commercial acumen, operational rigor, and a deep commitment to customer outcomes.
Sabrina is a Customer Success Director at Planhat, where she leads a U.S.-based team of Customer Success Managers and Technical Account Managers. With over 12 years of experience across SaaS and enterprise communications, she has scaled global post-sales functions and driven strong NRR and GRR results. Prior to Planhat, she held leadership roles at Meltwater, managing regional teams and full P&L. Her background combines commercial acumen, operational rigor, and a deep commitment to customer outcomes.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.