Vanessa Piacente
Global Adoption
Vanessa is a global customer success and adoption leader with over 8 years of experience building and scaling post-sales organizations across SaaS and technology. At ElevenLabs, she leads Global Adoption, building the function across North America, Europe, LATAM, MENA and APAC after previously leading a 37-person international Customer Success and Account Management team spanning 15 countries. Earlier, Vanessa held senior leadership roles at Lightspeed Commerce, Fable and Ada, overseeing strategic accounts, customer experience and retention while building global teams and operating models for large, complex customer portfolios.
Vanessa is a global customer success and adoption leader with over 8 years of experience building and scaling post-sales organizations across SaaS and technology. At ElevenLabs, she leads Global Adoption, building the function across North America, Europe, LATAM, MENA and APAC after previously leading a 37-person international Customer Success and Account Management team spanning 15 countries. Earlier, Vanessa held senior leadership roles at Lightspeed Commerce, Fable and Ada, overseeing strategic accounts, customer experience and retention while building global teams and operating models for large, complex customer portfolios.
Vanessa is a global customer success and adoption leader with over 8 years of experience building and scaling post-sales organizations across SaaS and technology. At ElevenLabs, she leads Global Adoption, building the function across North America, Europe, LATAM, MENA and APAC after previously leading a 37-person international Customer Success and Account Management team spanning 15 countries. Earlier, Vanessa held senior leadership roles at Lightspeed Commerce, Fable and Ada, overseeing strategic accounts, customer experience and retention while building global teams and operating models for large, complex customer portfolios.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.