William Pinho
William is a customer success leader with over 10 years of experience helping global B2B companies drive retention and scale engagement. As Director of Worldwide Digital Customer Success Strategy at Acoustic, he leads digital-first initiatives that improve the customer journey. He’s held key roles across success and strategy, with previous experience at IBM supporting enterprise clients through AI-powered solutions.
William is a customer success leader with over 10 years of experience helping global B2B companies drive retention and scale engagement. As Director of Worldwide Digital Customer Success Strategy at Acoustic, he leads digital-first initiatives that improve the customer journey. He’s held key roles across success and strategy, with previous experience at IBM supporting enterprise clients through AI-powered solutions.
William is a customer success leader with over 10 years of experience helping global B2B companies drive retention and scale engagement. As Director of Worldwide Digital Customer Success Strategy at Acoustic, he leads digital-first initiatives that improve the customer journey. He’s held key roles across success and strategy, with previous experience at IBM supporting enterprise clients through AI-powered solutions.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.